reviews
From 224 reviews
Thomas Hoey
Thomas Hoey

Very professional and knowledgeable staff and a pleasure to work with.

via Google
DEBBIE FULLER
DEBBIE FULLER

North bay water services is the best pool service! Office staff and technicians are excellent!

via Google
Sharon Moore
Sharon Moore

Excellent service! I had been searching for a while to find a company to service my pool pump. NBWS is outstanding. The technician was professional, quick and provided excellent customer service. I highly recommend.

via Google
Marin Given Kazamba
Marin Given Kazamba

Excellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker …

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via Facebook
Enrique Vitug
Enrique Vitug

We’ve been delighted with North Bay Water Services for more than 20 years. They are consistently professional and friendly, and consistently there when promised.

via Google
David Orndoff
David Orndoff

NBWS does a great job maintaining my pool as well as installing and servicing my salt water system, automated system, and heat pump!!!

via Google
Desmond King
Desmond King

Very Timely Response. Good quality Work. I will definitely use NBWS again and recommend NBWS to others.

via Google
Michele De George
Michele De George

Our pool is very well maintained by NBWS. Friendly and reliable.

via Google
Maria Mandigsl
Maria Mandigsl

Angelo was very helpful and we felt her was very thorough in helping us get our system back up and running. It’s people like Angelo that keep small businesses in business! Hire more just like him!

via Google
Carolyn Brady
Carolyn Brady

Great service. One time. Sparkling Pool. And... when a I need extra service or repair. They are there! Thank you~

via Google
Tella Ponce-Lopez
Tella Ponce-Lopez

Pool person very punctual on day that he comes, very knowledgable and friendly, we are very pleased with the service.

via Google
Brigitte Bauer
Brigitte Bauer

Our pool has never been so sparkling clean and beautiful. The service is excellent and staff is always friendly and courteous.

via Google
Richard McDonald
Richard McDonald

Excellent service from NBWS. My pool is always ready to use all year long. Prices are reasonable. Thank you for taking care my pool.

via Google
Peter Ring
Peter Ring

NBWS are great, they turn up on time every time. They’ve helped us get our water under control, and often fix problems I didn’t spot. Minus one star however for not having auto monthly payment, you need to call to pay 🙁 otherwise …

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via Google
STEVE K
STEVE K

Have been using them for years- excellent service – don't know what we would have done without them 👏👍

Nancy Smith
Nancy Smith

They have been successfully in business many many years with knowledgeable people on staff. I appreciate that the service I receive always come on schedule.

via Facebook
BRUCE S
BRUCE S

He was great & professional.

Honest Mnguni
Honest Mnguni

A million thanks to Mrs.Hendrick Jennifer who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs.Hendrick Jennifer strategy and signal I have been able to recover my lost in such a short while with …

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via Facebook
Bob Morris
Bob Morris

They are very helpful. I asked about using a heat pump for our swimming pool in Vallejo, CA. They informed me it won't be very affective plus you're need a dedicated electrical hookup, too! I have them available for our future resurfacing …

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via Google
Mary Beth Maz
Mary Beth Maz

Dependable and knowledgeable. Highly recommend NBW!

via Google
Ndae Rëlay Mahaeeane
Ndae Rëlay Mahaeeane

[I Recommend 👏🏻Mrs Anita fx ]

Best online Broker She's consistent and reliable her strategies are overwhelmingly. I lost so much from previous scams by fake platform but my connection with Mrs Anita fx change everything with a minimum …

read more
via Facebook
Andrew Keelan
Andrew Keelan

excellent service and the best technicians in the business for all your pool services go to North Bay water services they've got you covered

via Facebook
Shårk Lß
Shårk Lß

Mrs Kimberly Louis is very reliable, trusted and legit when it comes to forex and cryptocurrency trading. A friend recommended Mrs Kimberly Louis to be one of the best forex and cryptocurrency trader and she’s very good at what she does by …

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via Facebook
Concetta Lewis
Concetta Lewis

We recently moved to a home that had a pool. Never been a pool owner before we had no idea of the maintenance involved. Northbay set us up on a filter cleaning/maintenance schedule. As well as a weekly chemical service. We were amazed with …

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via Google
BRENDA P
BRENDA P

Great; very professional and dedicated people.🇺🇸⚓️

Ocie Richard
Ocie Richard

My original technician was very thorough and professional. The other technician are very good, and professional just not as thorough.

via Google
Denise Lucero
Denise Lucero

Not only does NBWS provide quality pool maintenance they always respond quickly when there is any problem with my aging equipment.

via Google
Larry Strothers
Larry Strothers

Turns out the problem I am having with my pool heater is possibly the result of normal overflow. Your serviceman I believe his name is Joe, was very helpful, professional and informative.

via Google
John Cameron
John Cameron

NBWS has been great… dependable, helpful, and friendly, I’m very happy with their service, the pool looks great. When my pump began to leak, they were there as soon as I called and got it taken care of. I highly recommend NBWS!

via Google
OSWALDO L
OSWALDO L

Great job identifying and fixing the problem very quickly.

Candace Hammond
Candace Hammond

North Bay Water Services Inc has been a great partner for keeping up our pool over the last 20+ years. We highly recommend them for all your pool and pool equipment related needs.

Since they have also started servicing equipment we have had…

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via Google
Roger Francis
Roger Francis

I've been with NBWS for years and they've always been very professional with the different services they offer.

via Google
JOHN A. K
JOHN A. K

We have been your customers since we installed our pool in 1994. You have always provided outstanding service, and we have recommended you to family and friends over the years. We thank you for your excellent service and will continue to …

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Brian Moyer
Brian Moyer

North Bay has been fantastic taking over maintenance of our pool. After buying the house they came on site for an evaluation, made recommendations and setup a plan with a fair price. They went above and beyond getting us trained on using …

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via Google
Michelle Ramirez
Michelle Ramirez

Excellent service. Phil is very professional and answered my many questions about my pool.

via Google
Lydia Morenike OD
Lydia Morenike OD

My Bitcoin wallet has been credited by Mr Donald Richard Company's platform, from the investment I made. Richard! You are the Best, Trusted and Kind-Hearted Expert Trader.

Mr Donald Richard company's line:

Email: donaldrichardforextrader@…

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via Facebook
Sheila Wilson
Sheila Wilson

They have an excellent office staff and professional management and excellent technicians to care for your pool, no matter what size it is! I'm very happy with how they care for my oversize pool. They are a great help!

via Google
Kristen Larsen
Kristen Larsen

Excellent Service for many years! They have kept my pool and spa sparkling clean and kept the prices low.

Response from business owner

You're a doll face Kristen Larson! Thank you!!

via Facebook
Nancy Jandreau
Nancy Jandreau

We had to repair an odd sized pool light. Ken and Warren went out of their way and outside the box and had a new light fabricated to fit the space. It was professionally installed and lights the pool much better than expected. Would …

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via Google
E. LYNN E
E. LYNN E

We've been with NBWS for many years and Never disappointed- always pleased! Professional, timely and always helpful. We need more businesses like NBWS. Keep up the great work.

Andrew Davis
Andrew Davis

The pool we inherited when we bought our house was completely undocumented. NBWS not only got it in shape, but also showed me what to do (and when) to manage it best. They gave solid advice w/o bias and explained everything intelligibly. I …

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via Google
Linda Pagliero
Linda Pagliero

Have been with them for awhile now and am satisfied with there work!

via Facebook
Drina E
Drina E

Customer service is the BEST!! And guess what? They are a company who Actually knows what they are doing. Big plus, they travel to various locations .

via Google
fernando bailey
fernando bailey

They were on time very knowledgeable and professional. A lot of other companies had their numbers listed but never answer the phones or reply and were unreliable. I highly recommend this company.

Response from business owner

Thank you Mr. Bailey! We appreciate your business and your review!

via Google
Denise Peeblesd
Denise Peeblesd

NBWS is an excellent company. I have never had a pool before building this one at my new home. The pool company suggested NBWS and that was a great recommendation. They maintain my pool perfectly and monitor its functioning alerting me to …

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Response from business owner

Thank you so much for the review! We appreciate your business!

We turned the water supply on to your auto fill valve also so the pool should maintain the proper level moving forward. Cheers!

via Google
Michael McGervey
Michael McGervey

NBWS does what they say they will, when they say they will, 4 stars for reliability. Some employees are more friendly/cordial than others but no one has been rude, 4 stars for employees. Pricing seems competitive, 3 stars. Not sure I …

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via Google
Angela Mia Giannini-Sanchez
Angela Mia Giannini-Sanchez

I have had their service for years. They are all very helpful, friendly and very professional. Highly recommend this company!

via Facebook
Marina Zwinggi
Marina Zwinggi

They are very helpful and my pool looks great!

Response from business owner

Thank you!!!❤️

via Facebook
Sebastian Sawyer
Sebastian Sawyer

Great Company, Couldn't be Happier with their Services!!

via Google
Jerry Simmers
Jerry Simmers

Very reliable service and a very reasonable price. Victor does a great job taking care of our pool, it's always crystal clear!

via Google
Barbara A
Barbara A

We have been a customer for many many years and I wanted to send this congratulating our pool serviceman, Tom, for having outstanding customer service skills. He does a fantastic job when he comes every week and leaves us a reminder note if…

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David Rouatt
David Rouatt

Excellent service at a fair and reasonable monthly price.

via Google
Allison Marotta
Allison Marotta

I have used NBWS services since 2004 and have always been pleased with their services. They keep me appraised of any problems with my equipment and do regular filter cleanings too.

via Google
Scott Zalasin
Scott Zalasin

Always a pleasure to talk to Ken. His knowledge and professionalism is beyond Phenomenal

via Google
Brad Swim
Brad Swim

The team was great. Came out and assessed an odd issue and was able to get everything back up and running.

Response from business owner

Thank you!

via Google
Stefanie Mannel
Stefanie Mannel

I have a 36000 gallon pool, it’s big.

I have tried 2 orher pool services.

I wanted to cut my monthly expenses so I went with weekly chemical service $65.

I use my sweeper and clean my pool on my own.

It turned out to be cost effective. …

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Response from business owner

Thank you! 🌴😎🌴

via Google
Bruce Barton
Bruce Barton

My pool pump was not initiate the sweep, on its own. The first visit, Angelo (the tech) came out & installed the “O” ring between pump & motor.

Still had problems.

Angelo came back & checked for air leaks, but only found tiny one. It …

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Response from business owner

Thank you!

via Google
Charles Penney
Charles Penney

Our newly installed Jandy JXi400 heater works great and with the versa-flow valve the pump pressure is 2 psi lower reducing power consumption, but the installation had some shortcomings—broke the corner off of concrete slab using a pry tool…

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via Facebook
Cheryl Cohn
Cheryl Cohn

Great pool service. Have used them for many years. Whenever I have a problem they have been responsive and reasonable repairs.

via Google
Kathe Chandler
Kathe Chandler

I’ve used NBWS since we put our pool in in 1996. I’ve been extremely satisfied. They handle all of my maintenance and the majority of repairs. I highly recommend them!

Response from business owner

Thank you Kathe! Hope you are doing well. Cheers!!

Ken

via Google
Marilyn Martin
Marilyn Martin

The service is incredible. The staff who services our pool do such a complete job. They go above and beyond. They help you understand how things work and give tips on helping maintain the pool’s clarity. I highly recommend this company. …

read more
via Google
Taryn Cross
Taryn Cross

Literally everything you could ask for: amazing customer service, reliable, punctual, affordable, friendly, and great results!

via Google
Mary Bikowski
Mary Bikowski

North Bay has serviced my pool for a decade at least. They are efficient.

via Google
craig hedrick
craig hedrick

They have always responded to my service calls as quickly as possible. Very friendly and professional staff. Always willing to help and answer my questions.

via Google
ROSEMARIE L
ROSEMARIE L

All went wejll thank u for ajll your help

Greg Moe
Greg Moe

This company employs experienced people who are Great at what they do!

I work for a different company and anytime I have had an issue ..

Have always been helped out and their suggestions have been spot on

Thank You

NBWS ...

Greg M .

via Google
JONALEA O
JONALEA O

I appreciate your communication to me by text a door hangers. I also appreciate your dependability (even when I'm out if town, my pool is sparking)

THOMAS J. Q
THOMAS J. Q

I have my pool for ove r 30 years

...great company

JENETTE M
JENETTE M

I am completely satisfied with your service. My pool hasn't look this good in a long time even though I had other companies "cleaning" my pool. Thank you so much for your great service.

Cindy Limneos
Cindy Limneos

Great service and great pricing for weekly chemical service!

via Google
Othella Jones
Othella Jones

North Bay Water Service has been nothing short of phenomenal to work with. They go the extra distance to accommodate.

via Google
James Price
James Price

100 % fixing issues, reasonable prices

Response from business owner

Thank you Mr. Price! Let me remind you that you can earn a free month of chemical service for every referral you send us!

Cheers!! 🌴🍹😎🌴

via Facebook
Kenneth Stimart
Kenneth Stimart

NBWS has been servicing my pool for over 20 years now & has been the place for me to go to whenever I need supplies, repair or service. Their employees are personable, well informed & responsive to my every need. When I needed my skimmer …

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via Google
Rose Carnell
Rose Carnell

Great staff providing quality, reliable service and products. They go out of their way to guarantee customer satisfaction.

via Google
Michelle Ruiz
Michelle Ruiz

I love ❤️ north bay my pool is always beautiful and the tech is very nice. The service tech is very nice and on time . If I need help with my pool needs there always there to help A S A P.

Thank you

Response from business owner

Thank you very much! Always good to hear our team is doing a great job! We appreciate your review!

via Google
Terry Danbacher Bingham
Terry Danbacher Bingham

They do a great job and our pool always looks beautiful.

via Google
patty hemstreet
patty hemstreet

After a less than stellar experience with another pool service company who was quite pricey, a friend referred me to NBWS and I love them!! Their technicians are friendly and efficient and their customer communication and customer service…

read more
via Google
DENNIS L
DENNIS L

Have enjoyed your services and always recommend.

Mike Penoff
Mike Penoff

Ken always takes great care of all my chemical needs delivery service is 2nd to none thanks Ken

via Facebook
Nora Falcon
Nora Falcon

It's hard to find reliable pool service in the east bay, I like this company. The technicians are very good and the pool is maintained well.

We had the new heater installed and that turned out well.

Response from business owner

Thank you!!

via Google
CARL A
CARL A

Your Service man was very knowledgeable and very through Thank you

Carl Hancock
Carl Hancock

Wouldn’t want to own a pool without their great service!

Response from business owner

Thank you Carl! You da man!!

via Google
Margaret Abulaban
Margaret Abulaban

they do a great job. and they are very reliable. When I call someone always answers the phone.

Margaret

via Facebook
RODNEY G
RODNEY G

Great service you make it easy and fast staff is so nice thanks

Curt Sutter
Curt Sutter

North Bay Water Service has some of the most friendly and courteous employees in the business. They are very reliable, timely and professional each and every visit. I highly recommend them for any pool service needs or requests.

Response from business owner

Thanks Mr. Sutter! Hope all is well

via Google
Shirley Jarecki
Shirley Jarecki

Excellent service

via Facebook
Marco Cassiani
Marco Cassiani

The guys that come are great! They do a great job cleaning our pool and are always so nice and fantastic with the 🐕!

Response from business owner

Thank you Marco! We appreciate your feedback and hope to continue the outstanding service!!

via Google
CHRISTOPHER M
CHRISTOPHER M

Excellent, effective, and consistent service.

Lizzie Howard
Lizzie Howard

Friendly service. Great office staff.

via Google
kevin hunkins
kevin hunkins

They do a great job

via Google
KATHE C
KATHE C

I have recommended your service to several people, many of which have chosen to use your services.

SCOTT Z
SCOTT Z

Ken and Company are great. Friendly and helpful. I highly recommend them.

Maryann Maurice
Maryann Maurice

Always show up on time, marked on a card that they were here. They leave a door hanger saying when they put conditioner in and to wait 24 hours to swim. Best pool company we have had!

via Google
MIKE K
MIKE K

Pool has been in great shape and always on time. Mike

Michael Stone
Michael Stone

Nice folks and timely service.

Response from business owner

Thank you Mr. Stone for the kind words! Have a safe 4th of July!

via Google
TERRY H
TERRY H

My experience over the past 7 years with North Bay Pool Service has been exceptional. Their technicians have been professional during my weekly pool service schedule and when additional issues have developed over the years I have been more …

read more
Hana DeLouise
Hana DeLouise

These guys are quick, get the job done, and are knowledgeable. Helps they are so friendly and it's easy to reach their office staff too!

via Google
Barbara Luttrell Olhava
Barbara Luttrell Olhava

I've been with NBWS since 1988. If I have a problem with pump, timers pool sweep etc, I gyvevthem a call and it's taken care of in a timely manner. Wonderful folks to do business with!,

via Facebook
Michelle Dixonbutterfly
Michelle Dixonbutterfly

NBW SERVICE is the best I have tried a few different places . NBWS always helpS me and answers my questions awesome team of people thank you I always come back and now I'm here to stay

Thank you

Michelle

via Google
JoAnn Paulon
JoAnn Paulon

Ken did a great job! Arrived on time! Report is easy to understand!

via Google
Read Tess O.‘s review of North Bay Water Services, Inc on Yelp Read Jodi O.‘s review of North Bay Water Services, Inc on Yelp

Need Service?

HOW IT WORKS

Whether your looking to start a pool maintenance program or you have a repair request simply reach out and well handle everything. Same day service available in most cases.

Submit your service request.
We connect you with a certified tenchicin
A service technician will schedule your work
Back to enjoying your backyard.

get in touch

Dont hesitate to ask a question

Want to discuss maintenance options? Have just a question about your pool or anything else. We are here for you. 

800.448.0362
NBWS.com
pool@nbws.com
4238 Lozano Lane, Fairfield,Ca.94534
100% customer satisfaction – 30-day money back guarantee.
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